People are at their most productive and happy when they are comfortable and familiar with their tools.
When organizations deploy new enterprise software like SharePoint, the project budget usually depends on a payback ROI from the system's new capabilities.
To get that payback ROI, users have to actually use the new features, and to do that, they have to know how.
During and after deploying new systems like SharePoint, there's usually a downtick in productivity and happiness while people learn the new tooling.
To unlock the payback ROI in the new system, users have to get past their frustration and anger.
They need to succeed with the new system features in their daily work environment until they once again become comfortable and familiar, and happy.
For enterprise software deployments, up to half of end user help desk calls are "how-to" questions.
Now with Office 365 videos included!
ShowMe SharePoint now includes over 800 how-to SharePoint and Office 2013/Office 365 task videos.
In fact, according to a study commissioned by CIO Insights (slide 8), the help desk team going one-on-one with end users tied for first place with training for new employees.
When you do a SharePoint deployment, it's your help desk that needs help.
Yes, definitely! Videos work because they reach people with simultaneous pictures, sound, words, and repetition--keys to fast, lasting learning.
In fact, in a 2010 study, Forbes magazine reported that "Video is becoming a critical information source for senior executives".
There's never embarrassment from having to ask for help.
As much as business people use video, business itself is way behind in using video to communicate internally.
Even with easy to use, modern tools, video production is not yet a mainstream skill in most companies.
Streaming videos require complex infrastructure engineering, and most videos are too big to download.
BYOD and browser and video player incompatibilities are big challenges to a cost-effective video delivery engineering strategy.
Use ShowMe SharePoint to drive user adoption with targeted videos that show your users exactly how to do critical SharePoint and Office tasks.
ShowMe users get over 1,000 context sensitive, just-in-time, SharePoint and Office how-to task videos that demonstrate the task steps in a tight, sensible order--screens, mouse clicks, everything.
Capture the knowledge and experience of people who may be retiring from the company by creating videos of your people doing their critical tasks.
Share all these experiences by using ShowMe to catalog and distribute videos of your most important internal processes.
You get SharePoint and Office user adoption libraries and a customizable video sharing platform today, for $10 per person (or less).
Helps help desks drive adoption.
When a user calls with a "how-do-I" question, you can instantly email links to the most helpful videos for them.
Priced for real-world budgets.
ShowMe pricing starts at just $10 per person, with progressive discounts for more than 100 users.
Create and manage new categories, set up targeting, and upload your own custom videos and other content using any modern browser.
Add your own custom videos, slide decks, documents, spreadsheets, and share them with your SharePoint users.
A worldwide customer base.
ShowMe customers include commercial, government, and non-profit organizations of all sizes.
ShowMe tracks every library item, including your custom content. You get reports on which topics are viewed the most.
Fast, simple installation.
ShowMe installs with a small SharePoint WSP file. In under 30 minutes, ShowMe is instantly available to all your SharePoint users.
Ever-growing content libraries.
ShowMe includes step-by-step video libraries for SharePoint 2010, SharePoint 2013, and Office 365 (Office 2013). Point8020 adds new videos that cover new topics frequently.
Full text video search.
All ShowMe videos are transcript-searchable, including your own custom videos.
Web-scale delivery from the Microsoft cloud.
ShowMe is built on Windows Azure, so you get global scale and availability.
Full browser/device compatibility.
ShowMe handles browser and device compatibility problems so you and your users never have to worry that a video won't play properly.